All items are shipped to your home or business via ground service in specially designed boxes that ensure the safe arrival of your purchase. Standard ground shipping is free for framed items, including but not limited to ready-to-ship and custom framed art prints, canvas prints, mirrors, and all outlet items.

Our shipping rates are simple, standard ground shipping is free for order over $50. Shipping charge is $9.99 for order less than $49.99.

If you want an order delivered faster at additional cost, please contact us for quotation.

We can ship a variety of art items to US Military APO/FPO boxes. The maximum outer frame size for items we can ship is 33.25" x 27".

We ship unframed items to many countries around the world. Please contact us for shipping option.

All duties and taxes are the responsibility of the customer, and must be paid at the time of delivery.

If you have questions about our international shipping policies, please contact our Customer Service department.

All framed items are shipped with standard ground service, unframed items are shipped with priority mail.

All duties and taxes are the responsibility of the customer, and must be paid at the time of delivery.

Transit time for shipping to Canadian addresses usually takes between 5 and 7 days.

Gift certificates are not available for redemption by Canadian customers.

All prices are stated in US dollars.

In the very unlikely event that your order arrives damaged or incorrect, we will, of course, immediately remake and ship a replacement to you at no charge. Please contact us at: orders@fineartonsale.com or call us at: 866-996-9278 (Monday—Friday 9-5, Pacific Time) and we will be happy to assist you.

You can return an item within 30 days of purchase for a full refund.

• Call our customer service at 866-996-9278 (Monday through Friday 9—5, Pacific Time) for a return merchandise authorization number (RMA) and packing instructions to prevent breakage.
• You must use the original packing materials and write the RMA on the return label. (Please note: If you use tape to secure the art, please be sure it does not touch the acrylic glazing.)
• Our money-back guarantee covers the full purchase price for your print but does not include any additional shipping costs.
• You pay for return shipping.
• All returned packaged must be insured or you will be responsible for the damage.

Your satisfaction is 100% guaranteed.

• You can return your custom framed print, your ready-to-ship print, and your non-framed product purchase, within 30 days of delivery
• You will receive a refund for the purchase price of your print or product.
• You pay your return shipping costs.
• If you had an expedited shipping charge, the guarantee does not cover that charge.