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News

now free shipping is applied when you order over $50.

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Shipping and Returns
Free Shipping

For your convenience, FREE FedEx ground service to your home or business within the continental USA and Canda for purchases $99.99 and over.


Orders under $99.99 have a flat rate charge $9.99 within the continental USA.


Alaska & Hawaii: Priority mail for unframed items and standard ground for framed item and incur additional shipping charges, please contact us for quotation.


Canada: All orders ship to Canada incur additional shipping charges, but free shipping for order over $99.99.



How do you ship items to me?

All items are shipped to your home or business via ground service in specially designed boxes that ensure the safe arrival of your purchase. Standard ground shipping is free for framed items, including but not limited to ready-to-ship and custom framed art prints, canvas prints, mirrors, and all outlet items.


Can I get faster shipping?

If you want an order delivered faster at additional cost, please contact us, additional handling charge may cost additional charge.


Do you ship to US Military APO/FPO boxes?

We can ship a variety of art items to US Military APO/FPO boxes. The maximum outer frame size for items we can ship is 33.25" x 27".



International Orders

Shipping to International (other than Canada) is not currently available.



Canada Orders

All framed items are shipped with standard ground service, unframed items are shipped with priority mail.


All duties and taxes are the responsibility of the customer, and must be paid at the time of delivery.


Transit time for shipping to Canadian addresses usually takes between 5 and 7 days.


Gift certificates are not available for redemption by Canadian customers.


All prices are stated in US dollars.



What if my order arrives damaged or is incorrect?

In the very unlikely event that your order arrives damaged or incorrect, we will, of course, immediately remake and ship a replacement to you at no charge. Please contact us at: orders@fineartonsale.com or call us at: 866-996-9278 (Monday to Friday 9-5, Pacific Time) and we will be happy to assist you.



How to return the item?

You can return an item within 30 days of purchase for a full refund.

  • Call our customer service at 866-996-9278 (Monday through Friday 9—5, Pacific Time) for a return merchandise authorization number (RMA) and packing instructions to prevent breakage.
  • You must use the original packing materials and write the RMA on the return label. (Please note: If you use tape to secure the art, please be sure it does not touch the acrylic glazing.)
  • Our money-back guarantee covers the full purchase price for your print but does not include any additional shipping costs.
  • You pay for return shipping.
  • All returned packaged must be insured or you will be responsible for the damage.

100% Money Back Guarantee Return Policy

Your satisfaction is 100% guaranteed.

  • You can return your custom framed print, your ready-to-ship print, and your non-framed product purchase, within 30 days of delivery
  • You will receive a refund for the purchase price of your print or product.
  • You pay your return shipping costs.
  • If you had an expedited shipping charge, the guarantee does not cover that charge.